0800 233 342 | info@heartsaver.co.nz

Heart Saver New Zealand

AED | FIRST AID | MEDIC | TRAINING

Our team

Meet the caring and knowledgeable team behind Heart Saver.

Mike ManderMike Mander
Managing Director
Mike is an AED specialist with extensive emergency service background – he’s been a volunteer with the NZ Fire Service for a whopping 22 years. He is a medic and NZRC Certified to Level 3. If you’ve been taught first aid by Mike, you won’t forget it in a hurry – he is passionate about teaching practical skills to enable people to confidently and competently provide assistance in emergency situations.
Helen ManderHelen Mander
Director
Helen is an associate chartered accountant by trade and has over fifteen years’ experience in the corporate environment. At Heart Saver, Helen’s key role is overseeing customer services and administration, making sure everything is organised and runs smoothly. Her whiteboards are a sight to be seen… Helen is friendly and compassionate, and enthusiastic about helping Heart Saver customers.
Melanie VinkMelanie Vink
Relationship Manager – Southern
Melanie is a registered nurse with experience in occupational health for Canterbury and West Coast District Health Boards and a Post Graduate Diploma in Advanced Health Science. She is experienced in teaching and assessing emergency response procedures and responding to organisational health crises. Melanie is a sporty sort – she was a New Zealand-rep pool lifesaver. Melanie is excited to represent and develop Heart Saver’s brand within the South Island, supporting current and future clients with their health & safety needs.

 

Cam Dodds
Relationship Manager – Northern
With a background as a volunteer firefighter, Cam knows first-hand the difference that AEDs and quality first aid skills can make in emergency situation and as a result he’s passionate about doing what he can to upskill New Zealanders. Cam joins us after seven years in sales roles in the vehicle leasing industry, and is excited to help Heart Saver clients with their health and safety needs. Cam says he spends way too much of his spare time at the fire station.
Shannon Smyth
Administration & Customer Service
After 10 years in the finance industry, Shannon went on to spend another decade in various sales roles within Auckland before becoming a stay-at-home mum for five years. We’re pleased to have her fabulous admin and customer service skills at Heart Saver, where she helps us in the office with ensuring our customer service is top notch and generally keeping the boys in line!
Debbie HarrisonDebbie Harrison
Marketing Manager
After more than a decade of working in media as a writer and editor, Debbie left the industry to help businesses like ours communicate better with customers. She’s our Heart Saver wordsmith, in charge of all our communications, including newsletters, social media strategy, blogs and PR. She’s extremely passionate about our Become a Heart Saver campaign and rates the day we spent filming with Paul Ego as a life highlight.

 

Cam Harrison
Graphic Designer & Website Developer
We call on Cam for anything brand related – he’s given all our marketing flyers a fresh new look and built (and continues to manage) our fantastic website. He even gave our ambulance an extreme makeover! Cam’s come from a background in print, marketing, website design and customer service, which makes him super helpful to have as part of our team.
  • "Just some feedback on our first aid training. All the boys could not rate you high enough for the course. They said the facilitator was amazing, knowledgeable and made learning enjoyable. Thanks again and will be touch in two years for their refreshers."
  • "Our staff feedback on the course and Danika’s training style has been received positively by all the attendees. Our Owner/ Operator was so impressed that he has requested for her to return for any further training that we may need."
  • "This is just an email to say thank you for the on-site training session. Everyone left feeling empowered and confident. In addition I want to do a special mention to Carol. The information and knowledge she shared was greatly received by our staff."
  • "I just want to say a huge thank you to Heart Saver for helping us out on Saturday at St Patrick’s Festival!"
  • "A number of us have attended other first aid courses in the past and our experiences of such had not been overly positive. On this occasion all were pleasantly surprised to find the situation very different and enjoyed the course immensely. Whether participants had existing knowledge or not, they all agreed they learnt a lot from this morning’s Safety Net course, and feel confident they will retain much of that learning. Thank you HeartSaver for the content and format, and thank you Mike for your delivery."
  • "Please give our thanks as a staff to your two presenters who were absolutely superb. They were knowledgeable, witty and adaptable. We could not have asked for anything more."
  • "I just wanted to pass on what a wonderful presenter Karl was on our staff first aid course. He was informative, knew his subject matter well and managed us all admirably. As a bunch of teachers we can be quite difficult (especially with potentially quite boring subject matter - no offence intended!). Karl kept us all entertained and had a superb sense of humour that went down very well. He was very approachable and his manner made all of us feel confident with what we are learning. We feel lucky to have had him as a facilitator."
  • “Just a note to say Thank you very much to Mike for yesterday’s AED/CPR training. Everyone learnt a lot and hopefully it could help save someone’s life in the future. Mike was a great presenter that everyone could relate to.”
  • “I thought I would drop you a line to say thank you for the fantastic training in how to use our new AED7000 Automated External Defibrillator. Dave was fantastic and everyone has been talking about how much they enjoyed the session.”
  • "At Croxley we take the safety of our employees seriously. When we looked at the profile of our workforce, and the numbers that we employ, it was hard to argue against the purchase of an AED unit."
  • “We have only had our heart defibrillator for the past 2 weeks, it is very reassuring for both staff and students knowing that there is one on the premises, but we all hope that we never have cause to use it.”
  • “We have it up on the wall, ready to go! I did have a query and rang back to ask, the person I spoke to was great, friendly, informative and very friendly, many thanks”
  • “I have found that dealing with Heart Saver has been very easy. It took a bit of time for our company to work through purchasing the units and Mike was very patient. The service was great, and I would recommend Heart Saver to any other company.”
  • “My special thanks to you for the wonderful job you did for our Veterans and for the public of Auckland for ANZAC. The extra time and effort you put in were certainly worthwhile. It is a joy for me to work with such dedicated and talented people. Thank you.”