Please give our thanks as a staff to your two presenters who were absolutely superb. They were knowledgeable, witty and adaptable. We could not have asked for anything more.
Your wonderfully funny and knowledgeable trainer came into store (half hour early:) which is great, everyone turned up on time (brilliant). First aid training got underway then at around 1.20pm, we had a member of the public come into store to ask some questions of our customer service team. The gentleman in question had a medical event (we think diabetic episode) we rang an ambulance and our current first aider came to help, I went upstairs and asked your trainer if she could come down and give us a hand, which she did not hesitate to do. What an amazing lady; she was professional, sympathetic and calm and helped us look after the man wonderfully until the ambulance arrive 3/4 hour later?
I recommend Heart Saver as a training provider as they are amazing to deal with, from booking courses (very accommodating) as you can imagine we are a very busy place, right through to receiving the certificates for our staff.
So from all of us here a huge thank you for your support and outstanding service.
We just really wanted to say
1. The price on the AED was by far the best we've found
2. The website was very clear and the pictures and words were great when confirming our selection
3. The communication was great and products were well received
Thanks so much for allowing us to do business with you
Milka was great and all staff really enjoyed the course. Good overview of different scenarios. Well-presented and Milka was lovely and calm. Laughed heaps. New techniques were very interesting, especially to see changes from previous years ie. choking.
It was a great training session – very informative and a lot of fun – we were really impressed with our instructor.
The instructor was engaging, knowledgeable and made the participants feel relaxed. Great course. The online course was great, they loved that you were able to spread the learning out over a few days to complete it in your own time. Roleplay scenarios were active and informative. They also found it easy to follow and understand.
The instructor was great, friendly and we enjoyed his calm friendly approach. The online course was great - we liked doing the modules in our own time and then having a half day practical. The on-site practical training and scenarios were fun.
Thanks for coming out to Rosewood today to train our staff in the use of the Defibrillator and CPR. This was a great training session and left staff feeling confident if they would ever have to utilise this training in a real situation.
My special thanks to you for the wonderful job you did for our Veterans and for the public of Auckland for ANZAC. The extra time and effort you put in were certainly worthwhile. It is a joy for me to work with such dedicated and talented people. Thank you.
Thank you very much for your assistance in both supplying and general device information on the manikin. Our crew will benefit greatly from having this manikin on hand all the time. Thanks again.
Just some feedback on our first aid training. All the boys could not rate you high enough for the course. They said the facilitator was amazing, knowledgeable and made learning enjoyable. Thanks again and will be touch in two years for their refreshers.
Our staff feedback on the course and Danika’s training style has been received positively by all the attendees. Our Owner/Operator was so impressed that he has requested for her to return for any further training that we may need.
This is just an email to say thank you for the on-site training session. Everyone left feeling empowered and confident. In addition I want to do a special mention to Carol. The information and knowledge she shared was greatly received by our staff.