I just wanted to get in touch and give a big rave about your trainer. She was amazing and everyone really enjoyed her style of teaching. Her stories and knowledge kept everyone captivated throughout the course. No-one looked like they were going to nod off!
I am very greatful and appreciate the great, helpful service you and your team have provided us. The defib arrived yesterday morning... I was surprised. It's a long time since I have received such efficient and quick responses. Thank you!
The training we received was fantastic. It was informative, comprehensive and very thorough. The trainer made the experience fun, and entertaining, but at the same time the serious nature of the topics was clear.
We all really enjoyed our training session, and came away confident in using an AED, and administering CPR.
We just really wanted to say
1. The price on the AED was by far the best we've found
2. The website was very clear and the pictures and words were great when confirming our selection
3. The communication was great and products were well received
Thanks so much for allowing us to do business with you
First Aid Training got underway when a member of the public who came into the store had a medical event. I asked your trainer if she could come down and give us a hand. What an amazing lady; she was professional, sympathetic and calm and helped us look after the man wonderfully until the ambulance arrived 3/4 hour later?
I recommend Heart Saver as a training provider as they are amazing to deal with, from booking courses (very accommodating) as you can imagine we are a very busy place, right through to receiving the certificates for our staff. So from all of us here a huge thank you for your support and outstanding service.
All staff really enjoyed the course. Good overview of different scenarios. Well-presented and your trainer was lovely and calm. Laughed heaps. New techniques were very interesting, especially to see changes from previous years ie. choking.
It was a great training session – very informative and a lot of fun – we were really impressed with our instructor.
The instructor was engaging, knowledgeable and made the participants feel relaxed. Great course. The online course was great, they loved that you were able to spread the learning out over a few days to complete it in your own time. Roleplay scenarios were active and informative. They also found it easy to follow and understand.
The instructor was great, friendly and we enjoyed his calm friendly approach. The online course was great - we liked doing the modules in our own time and then having a half day practical. The on-site practical training and scenarios were fun.
Thanks for coming out to Rosewood today to train our staff in the use of the Defibrillator and CPR. This was a great training session and left staff feeling confident if they would ever have to utilise this training in a real situation.
Please give our thanks as a staff to your two presenters who were absolutely superb. They were knowledgeable, witty and adaptable. We could not have asked for anything more.
Thank you very much for your assistance in both supplying and general device information on the manikin. Our crew will benefit greatly from having this manikin on hand all the time. Thanks again.
Just some feedback on First Aid Training. All the boys could not rate you high enough for the course. They said the facilitator was amazing, knowledgeable and made learning enjoyable. Thanks again and will be touch in two years for their refreshers.
Our staff feedback on the course and the trainer's training style has been received positively by all the attendees. Our owner/operator was so impressed that he has requested for her to return for any further training that we may need.
This is just an email to say thank you for the on-site training session. Everyone left feeling empowered and confident. In addition I want to do a special mention to Carol. The information and knowledge she shared was greatly received by our staff.