Work with Heart Saver

We are now entering our next phase of growth and looking to appoint a General Manager to lead day-to-day operations, scale performance, and translate strategy into results.

This is a senior, hands-on leadership role with full people management responsibility, full operational and financial accountability and genuine influence across operations, systems, and commercial outcomes.

You’ll lead a team of 12–15 staff across operations, sales, training, and field services ensuring consistent service delivery, strong team performance, customer satisfaction, and sustainable growth.

You will:

• Lead and develop a multidisciplinary team with a strong culture of accountability, growth, wellbeing, and innovation
• Own operational performance, service delivery, and systems improvement
• Drive sales execution, customer retention, and recurring revenue growth
• Develop, manage, and report on operational budgets across all business units
• Champion a proactive, customer-focused approach across the business
• Use data and reporting to guide decision-making and continuous improvement.

At Heart Saver, we help ensure lifesaving equipment is ready when it’s needed most. We support workplaces and communities across New Zealand with AED services, training, and health & safety solutions.

We’re looking for a Scheduling Administrator to help coordinate our nationwide AED testing programme. This role supports our technicians, customers, and internal teams to keep testing schedules organised
and running smoothly.

Key responsibilities include:

• Coordinating and scheduling AED testing nationwide
• Managing jobs within our scheduling and CRM systems
• Responding to customer enquiries and confirming bookings
• Maintaining accurate customer records and scheduling reports
• Providing general administrative support to the team

We’re looking for someone organised, proactive, and detail-focused, with strong communication skills and at least 2 years experience in an administrative or coordination role. Experience with CRM or scheduling systems is an advantage.

Interested? We’d love to hear from you.

Please refer to the job listing on seek.co.nz

We run quality first aid training for community groups and businesses.

We’re always on the look out for casual staff qualified in this area who love to help others.