We’ve been training teams in first aid for over 10 years.
Our experienced trainers know a thing or two about what to do (and what not to do) in an emergency.
Here are some of the most common first aid myths and misconceptions in first aid we come across, and the facts you should know.
Instead, run the burn under cool water for at least 20 minutes.
While you’re cooling the burn, be careful not to drop the patient’s whole body temperature too.
A good tip to remember: cool the burn, not the patient.
This follows official advice from the New Zealand Resuscitation Council.
In our training courses, our trainers always have single-use face shields for practice.
Automatic External Defibrillators (AEDs) are smart.
They are designed to read the heart’s rhythm and will only deliver a shock if it’s medically necessary.
While it’s true that moving someone can sometimes worsen their condition or cause pain, there are situations where moving them is absolutely necessary.
For example, you will need to move the person if they’re lying on a road, near a fire, or in a position that prevents you from giving lifesaving care. In these cases, safety comes first.
Just like with physical first aid, you can learn to recognise signs of distress and offer practical, effective support.
With the right training – like our Online Mental Health First Responders Course – you can be prepared to step in confidently when it matters most.
Beyond knowing what to do, it’s essential to stay present and proactive when every second counts.
If the person you’re helping is responsive, try to involve them in their own care. Introduce yourself, ask questions, and listen. They may be able to tell you what hurts, what happened, or what position they feel most comfortable in.
Ready to learn more? Explore Heart Saver's first aid courses and book your spot today.
We also offer a number of downloadable tools and resources for you and your team. Please see the Resources section of our website.
If you have any questions, please contact our team.
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